So not like the airlines then Rick
Me: Hello BA, "I'd like to use some of my miles that I've earned through my many flights to the USA on a trip to Charlotte on the 6th of April 2016 please?"
BA: Sorry sir but no flights to Charlotte have availability for free flights on that day
Me: Okay BA,"I'd like to use them to upgrade my seat please"
BA: Sorry sir no seats are available for upgrade on that date to Charlotte
Me: Okay BA, "I'd like to use my miles to pay down a portion of the seat I am buying please?"
BA, Audible laughter, Sorry sir no seats are available for buying down a portion with mileage on that flight. Also you get very little off your seat price by buying it down with miles
Me: So BA, what are the miles actually good for?
BA: Sir you may purchase bottles of wine from our catalogue with them.
Thanks but no thanks, :-)
Rick, do you want to OWN the door panel business? Please dear god change the gosh darn cardboard backings for something like PLASTIC
!! Something that does not tear to bits when removing, Yes I use the tool you sell.
cheers for your straightforward pricing and great customer service.