Vintage Mustang Forums - View Single Post - “ I am “ frustrated with NPD in Charlotte, N.C.
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post #46 of (permalink) Old 09-04-2018, 03:41 PM
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Join Date: Nov 2003
Location: -74.79393 40.73716
Posts: 4,411
As a person who provides services to the public I am disheartened when I see that someone is unhappy with the service or goods we have provided, I get even more disheartened when this person turns it into a personal attack without even contacting us regarding the issue and asking for a resolution.

When my expectations are not met when I make a purchase I will contact the vendor, present my concerns and convey what I would like to be done in order to satisfy me. To get up on a soap box and bash a person, a company, or an industry because of a problem without even offering them to fix your problem is just wrong.

To the OP, I am not accusing you of this in any way, I long ago had a problem with an order I had placed from NPD, Rick was very quick to correct the mistake that I had made and I continue to purchase products as needed from them still.
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