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post #5 of (permalink) Old 05-09-2019, 10:47 PM
Grimbrand
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Join Date: Jan 2019
Location: Sedgwick, Kansas
Posts: 644
It's not 'bait and switch' when you talk to a customer before you do it, or when you offer a product that is demonstrably better as a substitute.

When you give a customer a lesser product without discussion or explanation, or discount, yes, that IS 'bait and switch'.

At least CJPP gave you your money back!
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