Add me to the list of "no more CJPP".
I decided to use up my points at CJ's in February, before they expired, so I ordered a ST fender cover and a T5 shifter ball. Total came to about $48 after my points were used. I used PayPal to pay, as I usually do.
I received the fender cover in a week. When I hadn't seen the shifter ball after a couple weeks went by, I went to my CJ account and found it was on backorder...and there it stayed like that for 2 MONTHS. However, what pissed me off was they charged me for the shifter ball at the same time as the fender cover - the entire order amount. I spent well over an hour trying to reach someone, finally got someone to answer my online chat and cancelled the order, refunding my PP account.
But wait, there's more. And this one was the final straw.
In December, I ordered a set of Ron Morris rear shock plates with the tie down loop (I trailer my car to the track, and these would save me time). They were my Xmas gift to myself, because at $160 for some sheet metal they weren't cheap. They arrived in a week or two.
I didn't get around to installing them until April (because I had shoulder surgery in December), when I found out they won't work with my Watts link. So I contacted CJ via email for a return. Their response:
"At this time this is outside of our 60 day policy and we are unable to accept a return for this part. I know that they have not been opened or used. You could always trying (sic) to sell the item on your own since we are unable to accept a return at this time for that specific item. If there is other part that you need we can definitely offer you a deal with a salesmen
EXCUSE ME? Offer me a deal?? How about just taking back the parts, even with a restocking fee? THEY ARE STILL IN THE BOX, UNOPENED.
The parts are listed on ebay as we speak, with no takers. It's a specialty item that few people want or need. I'm furious at CJPP, as this seriously takes the cake.