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post #1 of 24 (permalink) Old 07-05-2019, 06:17 PM Thread Starter
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Angry Mustang Depot

Has anyone here had a problem with the Mustang Depot in Las Vegas? I ordered a complete T5z 5-speed conversion kit from them in NOVEMBER 2018 which cost me well over $40000, and have yet to receive all of the parts I'm supposed to receive. They have even sent me incorrect parts for the conversion. I have been very patient with them thinking that they would eventually get it right and get me the parts that I paid for but im going into 8 months now and they don't even answer the phone when I call. I've tried e-mailing them and I don't get any response. This is the WORST Mustang Vendor I have ever dealt with and I have been buying mustang parts for a long time. Since I have been unable to get satisfaction resolving my problem for 8 MONTHS, I feel it is my duty to notify my fellow mustang enthusiasts so you also don't get screwed over. DONT BUY PARTS FROM MUSTANG DEPOT IN LAS VEGAS, YOU WILL GET SCREWED OVER LIKE I DID.





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post #2 of 24 (permalink) Old 07-05-2019, 06:25 PM
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Too bad you didn't go to Modern Drive Line, for that price they could have gotten you everything you would have needed. And they are good people to do business with.
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post #3 of 24 (permalink) Old 07-05-2019, 06:25 PM
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Quote:
Originally Posted by kaprosm View Post
which cost me well over $40000
I hope that's a typo...I'm guessing $4,000...

I would be livid as well...

Allen

My build thread: Allen's Build Thread

My go fast build thread: Go Fast Build Thread
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post #4 of 24 (permalink) Old 07-05-2019, 07:10 PM
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Time to cut and run. If they are in trouble financially you need to get what you can before they go under. Try to get your money back through your credit card company.
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post #5 of 24 (permalink) Old 07-05-2019, 09:04 PM Thread Starter
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That was a typo, it should read over $4,000
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post #6 of 24 (permalink) Old 07-05-2019, 09:34 PM
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Quote:
Originally Posted by kaprosm View Post
That was a typo, it should read over $4,000
Coincidentally, the only component I purchased from them (M Depot) when I did my conversion in 2010(?) was the adapter plate for my T5z to the tranny. All my other parts came from Modern Driveline and a bone yard. Sorry to learn of your bad experience.
Not much of a consolation, but, I've learned from many here since, of the bad experiences with any number of the past vendors. except for NPD, Virginia Classic Mustang etc. The others (Sacramento Mustang, Mustang Unlimited, Mustang Depot etc) have faded in some respect or another, for one reason or another.

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post #7 of 24 (permalink) Old 07-05-2019, 09:48 PM
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time to notify your credit card company...or plan a trip to small claims court

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post #8 of 24 (permalink) Old 07-06-2019, 10:17 AM
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As I said in a previous post. They suck. Everyone complains about CJ. But Mustang Depot is bad....

...Marco

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post #9 of 24 (permalink) Old 08-01-2019, 09:07 PM
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Went by today. Evicted July 16.

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post #10 of 24 (permalink) Old 08-01-2019, 10:11 PM
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On their website "contact us" page:

After over 20 years of service in the industry, Mustang Depot has become insolvant and was forced to close it’s doors… We truly appreciate the support over the years and wish our customers a heartfelt farewell.

Bart

What, me worry?
- Alfred E. Neuman

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post #11 of 24 (permalink) Old 08-01-2019, 11:48 PM
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Unless you go to the "Contact Us" page, there really isn't anything that lets a potential customer know that they are no longer in business. I just put a 64-66 Bumper Kit in a shopping cart, and then went to pay. You would think they would shut it all down. No, I wasn't really trying to buy anything, but that "We're insolvant (sic)" notice should be on the front page.
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post #12 of 24 (permalink) Old 08-02-2019, 12:01 AM
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Man, thatís a bummer. I donít have any personal experience with them, but counting Dallas Mustang, thatís two long time Mustang parts vendors gone in the last few months.

The anvil of reality.
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post #13 of 24 (permalink) Old 08-02-2019, 12:23 AM
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Man, thatís a bummer. I donít have any personal experience with them, but counting Dallas Mustang, thatís two long time Mustang parts vendors gone in the last few months.

It appears that there will be a fallout in the Mustang parts selling business as the "the big boys" (NPD, CJ, VCM, Summit) dominate the market. I believe Laurel Mountain has also closed. Those smaller vendors just can't compete in today's internet market. I don't live close enough to drive to any of the vendors but for somebody who was close enough to drive to one of the shuttered businesses it will mean no more instant access to parts.
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post #14 of 24 (permalink) Old 08-02-2019, 12:24 AM
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I did a dive into what was up with them a month or two ago in another thread. The business license was expired and the corp was late with state fees. The guy listed on the papers had a bunch of civil finance cases against him. Looked to be a slow motion train wreck.

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post #15 of 24 (permalink) Old 08-02-2019, 01:22 AM
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Call your credit card company immediately for a charge-back. You have not received what you paid for. Notify them now! Maybe you'll have some protection from them.

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